Define the scope
Describe the work, exclusions and how changes will be agreed.
Anti-Beunhaas
Show how the work was done.
We are developing criteria that make workmanship and aftercare easier to assess from the records.
What businesses can document now
Record relevant checks
Keep records of inspections and completion checks, including the material choices. Only claim authorisations you actually hold.
Arrange aftercare
Tell clients who to contact, how responses are handled and how repair requests are followed up.
Share your practical experience.
We welcome trades businesses willing to discuss workable assessment criteria. Contributing does not confer certification, approval or preferential treatment.
Put your records in order.
Collect the relevant records before your next conversation with a contractor or adviser.
Open the case checklist